Accessibility Statement
Quick Summary
- We are committed to making Rakomi accessible to all users, including people with disabilities.
- We voluntarily target WCAG 2.1 Level AA conformance, with aspiration toward WCAG 2.2 AA.
- This is a voluntary commitment — Rakomi currently qualifies for a double exemption under the European Accessibility Act (B2B service + microenterprise).
- If you encounter accessibility barriers, please contact us at dpo@rakomi.com.
Effective Date: 2026-03-14 Version: 1
1. Scope
This accessibility statement applies to the following digital properties operated by CRE8EVE Sp. z o.o.:
- Rakomi Dashboard — rakomi.com (tenant management interface)
- End-user authentication screens — login, registration, consent, and password reset pages served to end-users of tenant applications
- Documentation site — rakomi.dev
- API — api.rakomi.com (programmatic interface; accessibility applies to error messages and documentation, not raw API responses)
2. Conformance Status
Partial conformance with WCAG 2.1 Level AA (as referenced by EN 301 549 v3.2.1, the harmonised standard under the European Accessibility Act).
"Partial conformance" means that some parts of the content do not fully conform to the accessibility standard. A comprehensive third-party audit has not yet been performed. Our assessment is based on self-evaluation using automated tools and manual testing.
We aspire to full conformance with WCAG 2.2 Level AA as we continue to improve our platform.
3. Non-Accessible Content
The following areas may have accessibility limitations:
| Area | Known Limitation | Planned Remediation |
|---|---|---|
| Dashboard data tables | Complex tables may lack full screen reader navigation | Improve ARIA roles and table semantics |
| Chart visualisations | Metric charts may not have text alternatives | Add data tables as alternatives to charts |
| Third-party OAuth screens | Google OAuth consent screen is outside our control | N/A — controlled by Google |
| PDF exports (DPA, compliance) | Generated PDFs may not be fully tagged | Investigate accessible PDF generation |
Content not within the scope of this statement: third-party services (Google OAuth screens), content provided by tenants, and user-generated content within tenant applications.
4. Exemption Basis
CRE8EVE Sp. z o.o. currently qualifies for a double exemption under the European Accessibility Act (Directive 2019/882, Polish transposition in force since June 28, 2025):
- B2B service exemption: The Rakomi dashboard is a business-to-business service. The EAA primarily targets consumer-facing products and services.
- Microenterprise exemption: CRE8EVE currently qualifies as a microenterprise (fewer than 10 employees and annual turnover below EUR 2 million), which is exempt from EAA service obligations.
However, end-user-facing authentication screens (login, registration, consent) are consumer-facing. When CRE8EVE grows past microenterprise thresholds, these screens will need to comply with EN 301 549 / WCAG 2.1 AA. We are proactively working toward compliance to support public-sector tenants whose entire service chain must be accessible.
5. Assessment Method
- Self-assessment using automated accessibility testing tools (axe-core, Lighthouse).
- Manual testing with keyboard navigation and screen reader (VoiceOver on macOS).
- Date of last assessment: 2026-03-14.
A formal third-party accessibility audit is planned as part of our production readiness programme.
6. Review Frequency
This accessibility statement and our conformance status will be reviewed annually and updated after each significant platform release or accessibility audit.
7. Technologies Used
The following technologies are relied upon for conformance:
- HTML5
- CSS3
- JavaScript (React / Next.js)
- WAI-ARIA 1.2
- SVG (for icons and graphics)
8. Feedback and Contact
We welcome feedback on the accessibility of Rakomi. If you encounter accessibility barriers or have suggestions for improvement:
- Email: dpo@rakomi.com
- Subject line: "Accessibility Feedback"
- Response time: We aim to respond within 5 business days.
If your issue is urgent (e.g., you are unable to complete authentication), please include "URGENT" in the subject line.
9. Enforcement and Complaint Procedure
If you are not satisfied with our response to your accessibility feedback, you may:
- File a complaint through our Complaint Procedure.
- Contact the Polish national enforcement body for accessibility (Ministerstwo Cyfryzacji).
10. Statement Preparation
- Date of preparation: 2026-03-14.
- Prepared by: CRE8EVE Sp. z o.o. (self-assessment).
- Format: Based on the model accessibility statement per Commission Implementing Decision (EU) 2018/1523.
Changes to This Statement
Updates to this accessibility statement will be published on this page. Significant changes (such as updated conformance status after an audit) will be communicated to registered users by email.
Previous versions are available upon request to dpo@rakomi.com.